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Beyond the basics:

The case for voluntary benefits

Voluntary benefits have become an increasingly important part of the workplace benefits landscape. They help employers expand support for their workforce. At the same time, they give employees greater choice and flexibility in how they protect their health and financial well-being. As employee needs continue to evolve, understanding the role these benefits play for both employers and employees is critical. Our research explores why organizations invest in voluntary benefits and what employees value most about their coverage. We also examine the impact these offerings can have on overall financial security and workforce well-being.

Top reasons to offer employee benefits

 

According to employers:

According to brokers:

1.

Boost satisfaction (85% selected)

2.

Attract talent/recruit new employees (74% selected)

3.

Maintain a healthy workforce (69% selected)

1.

Maintain a healthy workforce (57% selected)

2.

Stay competitive with other employers (56% selected)

3.

Meet employee expectations (55% selected)

coworkers in an office looking at a computer ring chart background 86 percent

vs.

72 percent GraphicLine 46 percent

vs.

29 percent

Employers who offer all three voluntary benefits (accident, critical illness and hospital indemnity insurance) report positive impacts on retention (86% vs. 72%) and absenteeism (46% vs. 29%).

GraphicLine

#1

Brokers report that the #1 reason employers consider offering voluntary benefits: Because employees ask for them.

Importance of benefits for enrolled employees

Filter by insurance type.

 
Chart scale showing lines every 20% from 0% to 100%

Benefit can help ease employer concerns

Benefit can help employees weather out-of-pocket expenses

The value of voluntary benefits, according to brokers and employers

Filter by insurance type.

Broker agree

Broker neutral

Employer agree

Employer neutral

Critical illness/cancer insurance

Accident insurance

Hospital indemnity insurance

Oval Oval Oval

Employer priorities when selecting a supplemental health provider

Filter by employer priority.

 

Discover more in EBRI Fast Facts: More Than Supplemental: Preparedness and Protection. September 2026

Learn more about broker-specific insights.

How you can help

  • Offer a wide range of voluntary benefits to meet your workforce’s needs.
  • Understand how small businesses face unique challenges — and need customized support — to effectively drive engagement in benefits.
  • Simplify access and improve engagement with an integrated benefits experience. With the Lincoln Financial Mobile app, employees can use one login to connect to retirement, benefits and wellness in one place.
  • Provide tools like WellnessPATH® and solutions through WellnessPATH® Marketplace that support student loan repayment, emergency savings, budgeting, debt management, insurance options and more.
  • Offer an Employee Assistance Program with counseling and mental health resources.
smiling woman holding a digital tablet
 
 

Get the whole story

The Benefits in Focus study makes one thing clear: Awareness drives action. Employees who understand their options and recognize the value of voluntary benefits are better equipped to make confident enrollment decisions. Explore the interplay between employer, broker and employee perspectives about how voluntary benefits play a key role in workforce engagement and financial resilience.

Polygon

About Benefits in Focus

The Benefits in Focus study is based on national surveys of 1,130 employees, 408 employers and 170 brokers. The surveys were conducted from March to October 2025, and the analysis was segmented by employer size and broker experience level.

About the Employee Benefit Research Institute

The Employee Benefit Research Institute (EBRI) is a nonprofit, independent and unbiased research organization that provides authoritative, objective information on critical issues in employee benefit programs in the United States. For more information, visit ebri.org.

GraphicLine

1 Spiegel, Jake and Bearden, Bridget. “Expanding the Benefits horizon: How Employers View Voluntary Offerings”. Employee Benefit Research Institute Issue Brief, No. 646. November 13, 2025

2 Bearden, Bridget; Spiegel, Jake; Bradbury, Kelsey; et al. “Expanding the Benefits horizon: How Brokers View Voluntary Offerings”. Employee Benefit Research Institute Issue Brief, No. 654. March 24, 2026

3 Bearden, Bridget; Spiegel, Jake; Bradbury, Kelsey, et al. “Expanding the Benefits horizon: Employee Understanding, Enrollment and Financial Vulnerability”. Employee Benefit Research Institute Issue Brief, No. 663. August 20, 2026

4 “Burn-out an ‘Occupational Phenomenon’”. World Health Organization. 2025. https://www.who.int/standards/classifications/frequently-asked-questions/burn-out-an-occupational-phenomenon

5 “Mental Health Disability Duration and Pathways to Well-being at Work”. Integrated Benefits Institute. February 2026. Drawing on “IBI Health and Productivity Benchmarking: Short-Term and Long-Term Disability Programs, Calendar-Year 2024.” 2025

6 In the employee survey, critical illness insurance and cancer insurance were listed as separate options. In the employer survey, they were combined into one answer option.



Beyond the basics:

The case for voluntary benefits

Voluntary benefits have become an increasingly important part of the workplace benefits landscape. They help employers expand support for their workforce. At the same time, they give employees greater choice and flexibility in how they protect their health and financial well-being. As employee needs continue to evolve, understanding the role these benefits play for both employers and employees is critical. Our research explores why organizations invest in voluntary benefits and what employees value most about their coverage. We also examine the impact these offerings can have on overall financial security and workforce well-being.

Top reasons to offer employee benefits

 

According to employers:

According to brokers:

1.

Boost satisfaction (85% selected)

2.

Attract talent/recruit new employees (74% selected)

3.

Maintain a healthy workforce (69% selected)

1.

Maintain a healthy workforce (57% selected)

2.

Stay competitive with other employers (56% selected)

3.

Meet employee expectations (55% selected)

coworkers in an office looking at a computer ring chart background 86 percent

vs.

72 percent GraphicLine 46 percent

vs.

29 percent

Employers who offer all three voluntary benefits (accident, critical illness and hospital indemnity insurance) report positive impacts on retention (86% vs. 72%) and absenteeism (46% vs. 29%).

GraphicLine

#1

Brokers report that the #1 reason employers consider offering voluntary benefits: Because employees ask for them.

Importance of benefits for enrolled employees

Filter by insurance type.

 
Chart scale showing lines every 20% from 0% to 100%

Benefit can help ease employer concerns

Benefit can help employees weather out-of-pocket expenses

The value of voluntary benefits, according to brokers and employers

Filter by insurance type.

Broker agree

Broker neutral

Employer agree

Employer neutral

Critical illness/cancer insurance

Accident insurance

Hospital indemnity insurance

Oval Oval Oval

Employer priorities when selecting a supplemental health provider

Filter by employer priority.

 

Discover more in EBRI Fast Facts: More Than Supplemental: Preparedness and Protection. September 2026

Learn more about broker-specific insights.

How you can help

  • Offer a wide range of voluntary benefits to meet your workforce’s needs.
  • Understand how small businesses face unique challenges — and need customized support — to effectively drive engagement in benefits.
  • Simplify access and improve engagement with an integrated benefits experience. With the Lincoln Financial Mobile app, employees can use one login to connect to retirement, benefits and wellness in one place.
  • Provide tools like WellnessPATH® and solutions through WellnessPATH® Marketplace that support student loan repayment, emergency savings, budgeting, debt management, insurance options and more.
  • Offer an Employee Assistance Program with counseling and mental health resources.
smiling woman holding a digital tablet
 
 

Get the whole story

The Benefits in Focus study makes one thing clear: Awareness drives action. Employees who understand their options and recognize the value of voluntary benefits are better equipped to make confident enrollment decisions. Explore the interplay between employer, broker and employee perspectives about how voluntary benefits play a key role in workforce engagement and financial resilience.

About Benefits in Focus

The Benefits in Focus study is based on national surveys of 1,130 employees, 408 employers and 170 brokers. The surveys were conducted from March to October 2025, and the analysis was segmented by employer size and broker experience level.

About the Employee Benefit Research Institute

The Employee Benefit Research Institute (EBRI) is a nonprofit, independent and unbiased research organization that provides authoritative, objective information on critical issues in employee benefit programs in the United States. For more information, visit ebri.org.

GraphicLine

1 Spiegel, Jake and Bearden, Bridget. “Expanding the Benefits horizon: How Employers View Voluntary Offerings”. Employee Benefit Research Institute Issue Brief, No. 646. November 13, 2025

2 Bearden, Bridget; Spiegel, Jake; Bradbury, Kelsey; et al. “Expanding the Benefits horizon: How Brokers View Voluntary Offerings”. Employee Benefit Research Institute Issue Brief, No. 654. March 24, 2026

3 Bearden, Bridget; Spiegel, Jake; Bradbury, Kelsey, et al. “Expanding the Benefits horizon: Employee Understanding, Enrollment and Financial Vulnerability”. Employee Benefit Research Institute Issue Brief, No. 663. August 20, 2026

4 “Burn-out an ‘Occupational Phenomenon’”. World Health Organization. 2025. https://www.who.int/standards/classifications/frequently-asked-questions/burn-out-an-occupational-phenomenon

5 “Mental Health Disability Duration and Pathways to Well-being at Work”. Integrated Benefits Institute. February 2026. Drawing on “IBI Health and Productivity Benchmarking: Short-Term and Long-Term Disability Programs, Calendar-Year 2024.” 2025

6 In the employee survey, critical illness insurance and cancer insurance were listed as separate options. In the employer survey, they were combined into one answer option.



Beyond the basics: The case for voluntary benefits

Voluntary benefits have become an increasingly important part of the workplace benefits landscape. They help employers expand support for their workforce. At the same time, they give employees greater choice and flexibility in how they protect their health and financial well-being. As employee needs continue to evolve, understanding the role these benefits play for both employers and employees is critical. Our research explores why organizations invest in voluntary benefits and what employees value most about their coverage. We also examine the impact these offerings can have on overall financial security and workforce well-being.

Top reasons to offer employee benefits

 

According to employers:

According to brokers:

1.

Boost satisfaction (85% selected)

2.

Attract talent/recruit new employees (74% selected)

3.

Maintain a healthy workforce (69% selected)

1.

Maintain a healthy workforce (57% selected)

2.

Stay competitive with other employers (56% selected)

3.

Meet employee expectations (55% selected)

86 percent

vs.

72 percent GraphicLine 46 percent

vs.

29 percent

Employers who offer all three voluntary benefits (accident, critical illness and hospital indemnity insurance) report positive impacts on retention (86% vs. 72%) and absenteeism (46% vs. 29%).

GraphicLine

#1

Brokers report that the #1 reason employers consider offering voluntary benefits: Because employees ask for them.

GraphicLine

Importance of benefits for enrolled employees

Filter by insurance type.

ring chart background
 

The value of voluntary benefits, according to brokers and employers

Filter by insurance type.

Broker agree

Broker neutral

Employer agree

Employer neutral

Chart scale showing lines every 20% from 0% to 100%

Benefit can help ease employer concerns

Benefit can help employees weather out-of-pocket expenses

Employer priorities when selecting a supplemental health provider

Filter by employer priority.

Critical illness/cancer insurance

Accident insurance

Hospital indemnity insurance

Oval Oval Oval
 

Discover more in EBRI Fast Facts: More Than Supplemental: Preparedness and Protection. September 2026

Learn more about broker-specific insights.

How you can help

  • Offer a wide range of voluntary benefits to meet your workforce’s needs.
  • Understand how small businesses face unique challenges — and need customized support — to effectively drive engagement in benefits.
  • Simplify access and improve engagement with an integrated benefits experience. With the Lincoln Financial Mobile app, employees can use one login to connect to retirement, benefits and wellness in one place.
  • Provide tools like WellnessPATH® and solutions through WellnessPATH® Marketplace that support student loan repayment, emergency savings, budgeting, debt management, insurance options and more.
  • Offer an Employee Assistance Program with counseling and mental health resources.
smiling woman with a digital tablet
 
 

Get the whole story

The Benefits in Focus study makes one thing clear: Awareness drives action. Employees who understand their options and recognize the value of voluntary benefits are better equipped to make confident enrollment decisions. Explore the interplay between employer, broker and employee perspectives about how voluntary benefits play a key role in workforce engagement and financial resilience.

Polygon Polygon

About Benefits in Focus

The Benefits in Focus study is based on national surveys of 1,130 employees, 408 employers and 170 brokers. The surveys were conducted from March to October 2025, and the analysis was segmented by employer size and broker experience level.

About the Employee Benefit Research Institute

The Employee Benefit Research Institute (EBRI) is a nonprofit, independent and unbiased research organization that provides authoritative, objective information on critical issues in employee benefit programs in the United States. For more information, visit ebri.org.

GraphicLine

1 Spiegel, Jake and Bearden, Bridget. “Expanding the Benefits horizon: How Employers View Voluntary Offerings”. Employee Benefit Research Institute Issue Brief, No. 646. November 13, 2025

2 Bearden, Bridget; Spiegel, Jake; Bradbury, Kelsey; et al. “Expanding the Benefits horizon: How Brokers View Voluntary Offerings”. Employee Benefit Research Institute Issue Brief, No. 654. March 24, 2026

3 Bearden, Bridget; Spiegel, Jake; Bradbury, Kelsey, et al. “Expanding the Benefits horizon: Employee Understanding, Enrollment and Financial Vulnerability”. Employee Benefit Research Institute Issue Brief, No. 663. August 20, 2026

4 “Burn-out an ‘Occupational Phenomenon’”. World Health Organization. 2025. https://www.who.int/standards/classifications/frequently-asked-questions/burn-out-an-occupational-phenomenon

5 “Mental Health Disability Duration and Pathways to Well-being at Work”. Integrated Benefits Institute. February 2026. Drawing on “IBI Health and Productivity Benchmarking: Short-Term and Long-Term Disability Programs, Calendar-Year 2024.” 2025

6 In the employee survey, critical illness insurance and cancer insurance were listed as separate options. In the employer survey, they were combined into one answer option.



Beyond the basics: The case for voluntary benefits

Voluntary benefits have become an increasingly important part of the workplace benefits landscape. They help employers expand support for their workforce. At the same time, they give employees greater choice and flexibility in how they protect their health and financial well-being. As employee needs continue to evolve, understanding the role these benefits play for both employers and employees is critical. Our research explores why organizations invest in voluntary benefits and what employees value most about their coverage. We also examine the impact these offerings can have on overall financial security and workforce well-being.

Top reasons to offer employee benefits

 

According to employers:

According to brokers:

1.

Boost satisfaction (85% selected)

2.

Attract talent/recruit new employees
(74% selected)

3.

Maintain a healthy workforce (69% selected)

1.

Maintain a healthy workforce (57% selected)

2.

Stay competitive with other employers
(56% selected)

3.

Meet employee expectations (55% selected)

86 percent

vs.

72 percent

Employers who offer all three voluntary benefits (accident, critical illness and hospital indemnity insurance) report positive impacts on retention (86% vs. 72%) and absenteeism (46% vs. 29%).

46 percent

vs.

29 percent GraphicLine

#1

Brokers report that the #1 reason employers consider offering voluntary benefits: Because employees ask for them.

GraphicLine

Importance of benefits for enrolled employees

Filter by insurance type.

ring chart background
 

The value of voluntary benefits, according to brokers and employers

Filter by insurance type.

Broker agree

Broker neutral

Employer agree

Employer neutral

Benefit can help ease employer concerns

Benefit can help employees weather out-of-pocket expenses

Employer priorities when selecting a supplemental health provider

Filter by employer priority.

Critical illness/cancer insurance

Accident insurance

Hospital indemnity insurance

 

Discover more in EBRI Fast Facts: More Than Supplemental: Preparedness and Protection. September 2026

Learn more about broker-specific insights.

How you can help

  • Offer a wide range of voluntary benefits to meet your workforce’s needs.
  • Understand how small businesses face unique challenges — and need customized support — to effectively drive engagement in benefits.
  • Simplify access and improve engagement with an integrated benefits experience. With the Lincoln Financial Mobile app, employees can use one login to connect to retirement, benefits and wellness in one place.
  • Provide tools like WellnessPATH® and solutions through WellnessPATH® Marketplace that support student loan repayment, emergency savings, budgeting, debt management, insurance options and more.
  • Offer an Employee Assistance Program with counseling and mental health resources.
smiling woman with a digital tablet
 
 

Get the whole story

The Benefits in Focus study makes one thing clear: Awareness drives action. Employees who understand their options and recognize the value of voluntary benefits are better equipped to make confident enrollment decisions. Explore the interplay between employer, broker and employee perspectives about how voluntary benefits play a key role in workforce engagement and financial resilience.

Polygon Polygon

About Benefits in Focus

The Benefits in Focus study is based on national surveys of 1,130 employees, 408 employers and 170 brokers. The surveys were conducted from March to October 2025, and the analysis was segmented by employer size and broker experience level.

About the Employee Benefit Research Institute

The Employee Benefit Research Institute (EBRI) is a nonprofit, independent and unbiased research organization that provides authoritative, objective information on critical issues in employee benefit programs in the United States. For more information, visit ebri.org.

GraphicLine

1 Spiegel, Jake and Bearden, Bridget. “Expanding the Benefits horizon: How Employers View Voluntary Offerings”. Employee Benefit Research Institute Issue Brief, No. 646. November 13, 2025

2 Bearden, Bridget; Spiegel, Jake; Bradbury, Kelsey; et al. “Expanding the Benefits horizon: How Brokers View Voluntary Offerings”. Employee Benefit Research Institute Issue Brief, No. 654. March 24, 2026

3 Bearden, Bridget; Spiegel, Jake; Bradbury, Kelsey, et al. “Expanding the Benefits horizon: Employee Understanding, Enrollment and Financial Vulnerability”. Employee Benefit Research Institute Issue Brief, No. 663. August 20, 2026

4 “Burn-out an ‘Occupational Phenomenon’”. World Health Organization. 2025. https://www.who.int/standards/classifications/frequently-asked-questions/burn-out-an-occupational-phenomenon

5 “Mental Health Disability Duration and Pathways to Well-being at Work”. Integrated Benefits Institute. February 2026. Drawing on “IBI Health and Productivity Benchmarking: Short-Term and Long-Term Disability Programs, Calendar-Year 2024.” 2025

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