Case study
Client: Cape Fear Valley Health System
Industry: Healthcare
Size: 8,000 employees
Location: North Carolina
Lincoln products and services:
Absence Management, Life, AD&D, STD and LTD
Cape Fear Valley Health System, with over 8,000 employees and a lean human resources (HR) benefits team of three, faced significant challenges managing Evidence of Insurability (EOI) and leave events. Manual processes led to low EOI completion rates, frequent delays, and time-consuming communications. HR and managers were overwhelmed, and the employee experience was suffering. They needed help.
“Managers no longer need to manually enter time. They’re back on the floor, rounding and supporting patient care. Nurses appreciate their presence, which has boosted team morale and outcomes.”
— Angela Schweibinz, Manager of Compensation and Benefits
With Lincoln’s LincSmart® technology and its partnership with Workday, Cape Fear Valley Health System implemented two key integrations:
Source: Cape Fear Valley Healthy System internal data, September 2025.
Privacy | Legal | © 2025 Lincoln National Corporation
Insurance products are issued by The Lincoln National Life Insurance Company, Fort Wayne, IN, which does not solicit business in New York, nor is it licensed to do so. In New York, insurance products are issued by Lincoln Life & Annuity Company of New York, Syracuse, NY. Both are Lincoln Financial companies. Product availability and/or features may vary by state. Limitations and exclusions apply.
Case studies illustrate the types of financial issues faced by our customers. This case study is based on actual results and/or experiences of a particular customer; identifying information has been changed and/or omitted to protect the customer’s privacy. Every situation is different, and goals may not always be achieved.
Cape Fear Valley Healthy System is not an affiliate of Lincoln Financial.
LCN-8631877-112425
12/25 Z02
Order code: WPS-LINCS-IDE001
Case study
Client: Cape Fear Valley Health System
Industry: Healthcare
Size: 8,000 employees
Location: North Carolina
Lincoln products and services:
Absence Management, Life, AD&D, STD and LTD
Cape Fear Valley Health System, with over 8,000 employees and a lean human resources (HR) benefits team of three, faced significant challenges managing Evidence of Insurability (EOI) and leave events. Manual processes led to low EOI completion rates, frequent delays, and time-consuming communications. HR and managers were overwhelmed, and the employee experience was suffering. They needed help.
“Managers no longer need to manually enter time. They’re back on the floor, rounding and supporting patient care. Nurses appreciate their presence, which has boosted team morale and outcomes.”
— Angela Schweibinz, Manager of Compensation and Benefits
With Lincoln’s LincSmart® technology and its partnership with Workday, Cape Fear Valley Health System implemented two key integrations:
Source: Cape Fear Valley Healthy System internal data, September 2025.
Privacy | Legal | © 2025 Lincoln National Corporation
Insurance products are issued by The Lincoln National Life Insurance Company, Fort Wayne, IN, which does not solicit business in New York, nor is it licensed to do so. In New York, insurance products are issued by Lincoln Life & Annuity Company of New York, Syracuse, NY. Both are Lincoln Financial companies. Product availability and/or features may vary by state. Limitations and exclusions apply.
Case studies illustrate the types of financial issues faced by our customers. This case study is based on actual results and/or experiences of a particular customer; identifying information has been changed and/or omitted to protect the customer’s privacy. Every situation is different, and goals may not always be achieved.
Cape Fear Valley Healthy System is not an affiliate of Lincoln Financial.
LCN-8631877-112425
12/25 Z02
Order code: WPS-LINCS-IDE001
Case study
Client: Cape Fear Valley Health System
Industry: Healthcare
Size: 8,000 employees
Location: North Carolina
Lincoln products and services: Absence Management, Life, AD&D, STD and LTD
Cape Fear Valley Health System, with over 8,000 employees and a lean human resources (HR) benefits team of three, faced significant challenges managing Evidence of Insurability (EOI) and leave events. Manual processes led to low EOI completion rates, frequent delays, and time-consuming communications. HR and managers were overwhelmed, and the employee experience was suffering. They needed help.
With Lincoln’s LincSmart® technology and its partnership with Workday, Cape Fear Valley Health System implemented two key integrations:
Source: Cape Fear Valley Healthy System internal data, September 2025.
Privacy | Legal | © 2025 Lincoln National Corporation
Insurance products are issued by The Lincoln National Life Insurance Company, Fort Wayne, IN, which does not solicit business in New York, nor is it licensed to do so. In New York, insurance products are issued by Lincoln Life & Annuity Company of New York, Syracuse, NY. Both are Lincoln Financial companies. Product availability and/or features may vary by state. Limitations and exclusions apply.
Case studies illustrate the types of financial issues faced by our customers. This case study is based on actual results and/or experiences of a particular customer; identifying information has been changed and/or omitted to protect the customer’s privacy. Every situation is different, and goals may not always be achieved.
Cape Fear Valley Healthy System is not an affiliate of Lincoln Financial.
LCN-8631877-112425
12/25 Z02
Order code: WPS-LINCS-IDE001
“Managers no longer need to manually enter time. They’re back on the floor, rounding and supporting patient care. Nurses appreciate their presence, which has boosted team morale and outcomes.”
— Angela Schweibinz, Manager of Compensation and Benefits
Case study
Client: Cape Fear Valley Health System
Industry: Healthcare
Size: 8,000 employees
Location: North Carolina
Lincoln products and services: Absence Management, Life, AD&D, STD and LTD
Cape Fear Valley Health System, with over 8,000 employees and a lean human resources (HR) benefits team of three, faced significant challenges managing Evidence of Insurability (EOI) and leave events. Manual processes led to low EOI completion rates, frequent delays, and time-consuming communications. HR and managers were overwhelmed, and the employee experience was suffering. They needed help.
“Managers no longer need to manually enter time. They’re back on the floor, rounding and supporting patient care. Nurses appreciate their presence, which has boosted team morale and outcomes.”
— Angela Schweibinz, Manager of Compensation and Benefits
With Lincoln’s LincSmart® technology and its partnership with Workday, Cape Fear Valley Health System implemented two key integrations:
Source: Cape Fear Valley Healthy System internal data, September 2025.
Privacy | Legal | © 2025 Lincoln National Corporation
Insurance products are issued by The Lincoln National Life Insurance Company, Fort Wayne, IN, which does not solicit business in New York, nor is it licensed to do so. In New York, insurance products are issued by Lincoln Life & Annuity Company of New York, Syracuse, NY. Both are Lincoln Financial companies. Product availability and/or features may vary by state. Limitations and exclusions apply.
Case studies illustrate the types of financial issues faced by our customers. This case study is based on actual results and/or experiences of a particular customer; identifying information has been changed and/or omitted to protect the customer’s privacy. Every situation is different, and goals may not always be achieved.
Cape Fear Valley Healthy System is not an affiliate of
Lincoln Financial.
LCN-8631877-112425
12/25 Z02
Order code: WPS-LINCS-IDE001
